
Herzberg provided a two factor theory of motivation explaining what motivates employees in the workplace. According to him, there are two factors, hygiene factors and motivators that influence job satisfaction. He defined motivators’ factor as those factors by which employees of an organization are satisfied and achieve a physiological growth. There are different motivators’ factors such as recognition, responsibility, achievement, advancement and work (Duening and Ivancevich 2003). On the other hand, hygiene factors are those factors that result in dissatisfaction of employees. There are also different hygiene factors such as salary, working condition, policies and administration of companies and interpersonal relation (Duening and Ivancevich 2003).
Herzberg differentiated between physiological and psychological needs of employees and mentioned that once the physiological needs of the employees are satisfied, psychological needs like sense of achievement and growth becomes very important for them. So while designing human resource policies of the company, it is very important for the companies to consider both physiological and psychological needs.

Herzberg’s theory have lot of implications on management of employees and forced a change in the management world how employees should be motivated in the workplace. As per this theory, a more holistic and personalised approach is required to manage employees.

References:
Mathis, R.L. and Jackson, J.H. (2008) Human Resource Management, 12th Edition. USA: Cengage Learning.
Griffin, R.W. and Moorhead, G. (2009) Organizational Behavior: Managing People and Organizations, 8th Edition. Canada: Cengage Learning.