Marketing

Processes of re engineering in business are an important way to analysis, redesign and transformation the work flow and change the business process within an organization. It is a fundamental concept that helps to rethink and redesigns the business process to achieve the dramatic improvement and helps to measure performance such as cost, quality, service and speed (Hanna 2010).



Impact of Re-engineering Process on the Training Field



Re-engineering process is helpful to enhance capability to expand the business and develop the satisfaction level of customers and employees by curing systematic process and behavioral problems. Re-engineering process of business priorities must change some ways such as boss to customer focus, effective control between workers and decision makers and activity based result orientation. Significantly, it also develops flexibility and responsiveness in the company. Stakeholders become loyal towards each other (Haskell & Greenwood 2009). Some specific ways of process of re-engineering that impact on the field of training is as following:-



Improvement in Establish Key Performance Measures:



The re engineering process helps to make effective training in the organization. It plays an important role in the training field through monitoring the results such as employee’s attitude, behavior and their perception of thoughts towards the customers. It measures progress of action and outcomes by monitoring the progress action. It helps to show that how much people informed and at what extent they are committed towards the company. Monitoring results also show the customer attitude, perception and supplier responsiveness etc. It support to continuous improvement of performance by tracking system of performance and by using application of problem solving skills (Khosrowpour 2006).



Develop and Implement Future Processes:



It helps to develop effective future process and implements in the organization by providing better training to top level to bottom level employees. It mainly focused on two different problem solving techniques that support business process; these are analytic and creative techniques. It is a continue process in organization to make effective training and all other process from beginning to end. It helps to implement performance improvement that is related to the internal efficiency and competitive advantage (Tsai 2003).



Re-engineering is an important key that is helpful to every organization to achieve the success of business. It also helps to build clear business strategy and identifies the initiative that would be helpful to improve the performance. The organization should needs to be adopted the process re-engineering projects from top to down and full end processes for the success of business. Re-engineering does not only redesigning and replacing the establish system and process of business, but it is a strategy that helps to continuously transforming existing system and business processes. On the other hands, many organizations cannot achieve their re-engineering goals and objectives (Haskell & Greenwood 2009).



Conclusion



Thus, form the above discussion, it can be concluded that the process re-engineering plays an important role in organization to redesign strategies and replacing the existing system and business process. It developed the effective training system in the organization by measuring the attitudes, skills and behavior of employees towards customers. Re-engineering process helps to achieve the goals and objectives of the organization, it should be necessary in every business within an organization.



References

Hanna, N. K. (2010). Transforming Government and Building the Information Society: Challenges and Opportunities for the Developing World. USA: Springer.

Haskell, R. E. & Greenwood (2009). Reengineering Corporate Training. USA: IAP.

Khosrowpour, M. (2006). Cases on Information Technology and Business Process Reengineering. USA: Idea Group Inc (IGI).

Tsai, H.L. (2003). Information Technology and Business Process Reengineering: New Perspectives and Strategies. USA: Greenwood Publishing Group.